Refund Policy

Last Updated: December 11, 2025

Thank you for choosing SMT Academy, operated by Stockimyzetrading Academy Private Limited (“we”, “us”, “our”).
This Refund Policy applies to all purchases, courses, programs, subscriptions, and services offered on https://www.smtacademy.in/.

By purchasing or enrolling in any of our services, you agree to the terms below.

1. General Refund Policy

All payments made for:

• Online courses

• Training programs

• Workshops

• Digital content

• Subscription services

• Registration or enrollment fees

are non-refundable and non-transferable.

Once you purchase or enroll, the fee cannot be refunded under any circumstances unless explicitly mentioned in this policy.

2. No Refund for Digital Products

Since our courses and materials are delivered online and grant immediate access to digital content, we do not offer refunds for:

• Recorded classes

• Study materials

• Downloadable resources

• PDFs/eBooks

• Lifetime access plans

Digital products are non-returnable, therefore non-refundable.

3. No Refund for Live Classes / Training Programs

Once enrolled in a live class or live program:

• No partial or full refund will be provided

• Missed or incomplete sessions are not eligible for refunds

• Replacement classes are subject to availability and instructor approval

4. Accidental or Duplicate Payments

If you are charged twice or make a duplicate payment:

• You must report it to us within 48 hours

• Proof of transaction is required

• After verification, the duplicate amount will be refunded within 7–14 business days

5. Course Access Issues

If you face technical issues such as:

• Inability to access the course

• Login problems

• Video playback issues

Please contact us immediately.
These do not qualify for a refund, but we will assist in resolving the issue promptly.

6. Special Consideration (Case-by-Case)

Refunds may be considered only in exceptional cases such as:

• Payment deducted but enrollment not activated

• System errors during payment

Such cases will be reviewed by our team, and the decision will be final.

7. No Refund for User-Initiated Cancellation

We do not offer refunds if:

• You change your mind

• You decide not to continue

• You expected a specific result from the course

• You did not use the course after buying

• You joined by mistake

8. Contact for Refund Queries

If you believe you are eligible for a refund under the terms listed above, contact us at:

Stockimyzetrading Academy Private Limited
Email: (enter your support email)
Address: (enter registered company address)

Include:

• Full Name

• Registered Email

• Screenshot/proof of payment

• Transaction ID

• Reason for refund request

We typically respond within 2–5 business days.

9. Changes to This Policy

We may update this Refund Policy at any time. Changes will be posted here with a new “Last Updated” date.